Shipping policy
At Musketeers, we're committed to delivering your goalkeeper gloves and sports accessories quickly, securely, and efficiently. Please review our shipping policy below.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Shipping Destinations
We proudly ship to customers across the United Kingdom, United States, and many international destinations.
If your country is not available during checkout, please contact us before placing your order.
Email: musketeers.enterprises.co@gmail.com
Estimated Delivery Times
Delivery times are estimates and may vary depending on your location and shipping method.
| Destination | Estimated Delivery Time |
|---|---|
| United Kingdom | 2–5 Business Days |
| United States | 5–10 Business Days |
| Europe | 5–10 Business Days |
| International | 7–15 Business Days |
Please note that delivery times may be affected by customs processing, courier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery location and selected shipping method.
Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number (where applicable).
You can use the tracking information to monitor your shipment until it arrives.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Delivery Delays
While we work with reliable shipping partners, occasional delays may occur due to:
- High shipping volumes
- Customs inspections
- Severe weather conditions
- Public holidays
- Carrier delays
- Other events beyond our control
We appreciate your patience if your order experiences an unexpected delay.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your order.
Musketeers is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping details, please contact us immediately. We'll do our best to update your information before your order is dispatched.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Include your:
- Order Number
- Full Name
- Photos (if the package is damaged)
We'll work with the shipping carrier to investigate the issue and help find the best possible resolution.
Need Assistance?
If you have any questions regarding shipping or your order, please contact us.
Musketeers
📧 Email: musketeers.enterprises.co@gmail.com
📱 Phone / WhatsApp: +44 7752434771
📍 Address:
Unit 20 B38, 28 Charles Street
Stockport, Greater Manchester
United Kingdom
We appreciate your trust in Musketeers and look forward to providing you with premium goalkeeper gloves and outstanding customer service.